PRIVACY POLICY

Breanna Visual Works LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, breannavisualworksllc.com, or using our video editing services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you browse our website, submit inquiries, request service information, or engage with our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information depending on how you interact with our website and services.

1.1 Personal Information

When you contact us, request a quote, or inquire about our services, we may collect:

• Full name
• Email address
• Phone number, if provided
• Billing information, where applicable
• Project details and service preferences
• Other information you voluntarily provide through our contact forms or communications

1.2 Video and Project Materials

When you request our video editing services, you may provide materials necessary to complete your project, including:

• Raw video footage and recorded clips
• Images, audio recordings, and music files
• Project descriptions and creative instructions
• Editing references, visual assets, and related materials
• Other files or content submitted for editing purposes

These materials are used solely to provide the requested services, communicate about your project, and fulfill our contractual obligations, unless otherwise authorized or required by law.

1.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and browsing activity
• Date and time of website access
• Referring website addresses

This information helps us understand website usage, maintain functionality, and improve the user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, manage, and deliver video editing services.
• To review project requirements and prepare service estimates.
• To communicate with customers regarding inquiries, orders, and project updates.
• To process payments and maintain transaction records.
• To manage project files and editing instructions.
• To provide customer support and respond to service-related questions.
• To improve our website, services, and business operations.
• To maintain website security and prevent unauthorized activities.
• To comply with applicable legal, regulatory, and accounting requirements.

We only use personal information for purposes that are reasonably necessary and consistent with the reasons it was collected.

3. Video Files and Customer Content

We understand that video footage, photographs, audio recordings, and other project materials may contain personal or confidential information.

Breanna Visual Works LLC handles customer-submitted materials with reasonable care and uses them for the purpose of providing the requested video editing services.

We do not sell customer-submitted video footage, photographs, audio files, or project materials.

We do not use customer project materials for public marketing, promotional demonstrations, portfolio displays, or other unrelated purposes without obtaining appropriate permission.

Customers are responsible for ensuring that they have the necessary rights, permissions, and authorizations to provide any content submitted for editing.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and understand visitor interactions.

These technologies may be used to:

• Remember website preferences.
• Maintain essential website functions.
• Analyze website traffic and performance.
• Understand how visitors navigate our website.
• Improve website content and user experience.

Essential cookies may be used where necessary for website operation. Non-essential cookies and similar tracking technologies will only be activated after you provide the required consent through our cookie preference settings.

You may manage your cookie preferences through the available cookie settings on our website. You may also adjust your browser settings to restrict or disable cookies. Please note that disabling certain cookies may affect some website features.

5. Information Sharing and Disclosure

We do not sell your personal information in exchange for monetary compensation.

We may share limited personal information with trusted third-party service providers when necessary to operate our website and deliver our services, including:

• Payment processing providers
• Website hosting and technical service providers
• File storage and transfer service providers
• Website analytics providers
• Email and communication service providers
• Professional advisers, where necessary

These service providers may access information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable privacy and security requirements.

We may also disclose personal information when required by law, in response to valid legal requests, to protect our rights, or to prevent fraud and unauthorized activities.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information and customer project materials against unauthorized access, disclosure, alteration, or destruction.

Depending on the nature of the information and the services involved, these measures may include:

• Restricted access to customer information.
• Secure website connections where supported.
• Appropriate file access and handling procedures.
• Reasonable safeguards for stored project materials.
• Internal procedures for managing customer information.

Although we take reasonable steps to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Customer transaction and order-related records may be retained for up to seven (7) years after the completion of the relevant transaction, where appropriate for accounting, tax, legal, and business recordkeeping purposes.

Video footage and other project materials are retained only as reasonably necessary for project delivery, revisions, customer support, and applicable contractual or legal requirements.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information, including:

• Right to Know: Request information about the categories and specific pieces of personal information we collect.
• Right to Access: Request access to personal information we maintain about you.
• Right to Correction: Request correction of inaccurate personal information.
• Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
• Right to Data Portability: Request a copy of certain personal information in a portable format.
• Right to Opt Out: Opt out of certain types of personal information sharing or targeted advertising, where applicable.
• Right to Non-Discrimination: Exercise your privacy rights without unlawful discrimination.

To submit a privacy-related request, please contact us using the email address provided below. We may need to verify your identity before processing certain requests.

9. California Consumer Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Subject to applicable legal requirements and exceptions, these rights may include:

• The right to know what personal information we collect, use, disclose, and retain.
• The right to request access to and deletion of personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information.
• The right to limit certain uses and disclosures of sensitive personal information.
• The right to receive equal service and pricing when exercising applicable privacy rights.

Do Not Sell or Share My Personal Information

Breanna Visual Works LLC does not sell personal information for monetary consideration. If you wish to submit a request concerning the sale or sharing of your personal information, you may contact us at:

Email: [email protected]

We will review and respond to verified requests in accordance with applicable California privacy laws.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental consent.

If we become aware that personal information has been collected from a child under 13 without the required consent, we will take reasonable steps to delete that information as required by applicable law.

Parents or legal guardians who believe that a child has provided personal information to us may contact us for assistance.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services. These external websites operate independently and may have their own privacy policies and data handling practices.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the applicable privacy policies before providing personal information to those services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service offerings, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.